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Oaks Mackay Carlyle Suites

Hotel

23 Alfred Street, Mackay, 4740, Australia

Hotel Name

Oaks Mackay Carlyle Suites

City

Mackay

Rating

Check In

Sun, 13 Sep 2026

Check Out

Mon, 14 Sep 2026

Nights

1 Night

Guests

2 Adults

Available Rooms

Checking rooms and rates…

About Oaks Mackay Carlyle Suites

HeadLine : In Mackay (City Centre)

Location : A stay at Oaks Mackay Carlyle Suites places you in the heart of Mackay, within a 15-minute walk of Ken Burgess Orchid House and Mackay Enertainment and Convention Centre. This hotel is 0.9 mi (1.4 km) from Artspace Mackay and 0.9 mi (1.5 km) from Jubilee Park.

Rooms : Make yourself at home in one of the 34 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers.

Dining : Take advantage of the hotel s room service (during limited hours).

CheckIn Instructions :

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Instructions : The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 8:00 PM
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.


Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.

Amenities & Facilities

67 listed by the property, grouped for reading. Everything the hotel published appears below.

Health & safety 13

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Cashless payment available
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and key areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against coronavirus

Accessibility 10

  • Elevator
  • Facilities for disabled guests
  • Lift
  • Visual aids: Braille
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Services 9

  • Daily housekeeping
  • Dry cleaning
  • Dry cleaning/laundry service
  • Invoice provided
  • Ironing service
  • Laundry
  • Luggage storage
  • Tour desk
  • Tours/ticket assistance

Pool, spa & fitness 6

  • Fitness centre
  • Number of outdoor pools - 1
  • Outdoor pool
  • Outdoor pool (all year)
  • Sun terrace
  • Swimming pool

In the room 6

  • Air conditioning
  • Non-smoking rooms
  • Non-smoking throughout
  • Safe-deposit box at front desk
  • Safety Deposit Box
  • Terrace

Internet & business 5

  • Fax/photocopying
  • Free WiFi
  • Internet services
  • Wifi
  • Wifi available in all areas

Parking & transport 4

  • Off-street parking
  • Parking
  • Parking on site
  • Private parking

Food & drink 3

  • BBQ facilities
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation

Family 1

  • Family rooms

More facilities 10

  • Auditory guidance
  • CCTV in common areas
  • Fire extinguishers
  • Key access
  • Outdoor furniture
  • Security alarm
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Smoke-free property
  • Smoke alarms
  • Trouser press

Contact & Location

Address23 Alfred Street, 4740, Mackay, Australia
Telephone61-7-49636600
Emaillachlanr@theoaksgroup.com.au
Websitewww.oakshotelsresorts.com
Open in Maps

Around the hotel 20

  • Queens Park Orchid House
  • Mackay Basketball
  • Orchid Display House
  • Mackay Regional Botanical Gardens
  • Mackay Enertainment and Convention Centre
  • Jubilee Park
  • Artspace Mackay
  • Bluewater Lagoon
  • Caneland Central
  • Town Beach
  • Harrup Park
  • BB Print Stadium
  • Far Beach
  • Illawong Beach
  • Mackay Regional Botanic Gardens
  • Mackay, QLD (MKY)
  • Ken Burgess Orchid House
  • Great Barrier Reef Arena
  • Mackay Basketball Stadium
  • Mackay Base Hospital