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MainStay Suites Townsville

Hotel

30-34 Palmer Street, Townsville, 4810, Australia

Hotel Name

MainStay Suites Townsville

City

Townsville

Rating

Check In

Tue, 15 Sep 2026

Check Out

Wed, 16 Sep 2026

Nights

1 Night

Guests

2 Adults

Available Rooms

Checking rooms and rates…

About MainStay Suites Townsville

HeadLine : In Townsville (South Townsville)

Location : In the heart of Townsville, MainStay Suites Townsville is within a 5-minute drive of Castle Hill and Magnetic Island Ferry Terminal. This aparthotel is 1.4 mi (2.3 km) from Strand Park and 1.4 mi (2.3 km) from Queensland Country Bank Stadium.

Rooms : Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and microwaves.

CheckIn Instructions :

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

Special Instructions : The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.


Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.

Amenities & Facilities

77 listed by the property, grouped for reading. Everything the hotel published appears below.

Health & safety 13

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Cashless payment available
  • Contactless check-in/check-out
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and key areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against coronavirus

Parking & transport 9

  • Free parking nearby
  • Off-street parking
  • Offsite parking reservations required
  • Parking
  • Parking on site
  • Private parking
  • Secured parking
  • Self parking (surcharge)
  • Street parking

Services 9

  • Dry cleaning
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Humane animal treatment
  • Invoice provided
  • Laundry
  • Laundry facilities
  • Luggage storage
  • Tours/ticket assistance

Pool, spa & fitness 8

  • Conference space
  • Fence around pool
  • Number of outdoor pools - 1
  • Outdoor pool
  • Outdoor pool (all year)
  • Parking (limited spaces)
  • Sun loungers or beach chairs
  • Swimming pool

Internet & business 7

  • Fax/photocopying
  • Free WiFi
  • Internet access - wireless
  • Internet services
  • Meeting/banquet facilities
  • Wifi
  • Wifi available in all areas

Accessibility 5

  • Accessible parking
  • Elevator
  • Facilities for disabled guests
  • Lift
  • Wheelchair accessible (may have limitations)

In the room 5

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • Non-smoking rooms
  • Non-smoking throughout

Food & drink 4

  • Barbecue grill(s)
  • BBQ facilities
  • Food can be delivered to guest accommodation
  • Picnic area

Family 1

  • Family rooms

More facilities 16

  • At least 80% of all lighting comes from LEDs
  • Banquet hall
  • CCTV outside property
  • Double-glazing on all windows
  • Front desk (limited hours)
  • Garden
  • Grocery deliveries
  • Key access
  • LED light bulbs
  • Outdoor furniture
  • Pets allowed
  • Shallow end
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Smoke-free property
  • Smoke alarms
  • Water-efficient toilets only

Contact & Location

Address30-34 Palmer Street, 4810, Townsville, Australia
Telephone61-7-47264444
Emailquesttownsville@questapartments.com.au
Websitewww.questapartments.com.au/Accommodation/109/Australia/Queensland_Regional/Quest_Townsville/Welcome.aspx
Open in Maps

Around the hotel 18

  • Townsville 400 Racetrack Start / Finish line
  • Townsville Sports Reserve
  • Maritime Museum of Townsville
  • Perc Tucker Regional Gallery
  • Museum of Tropical Queensland
  • Cultural Centre Townsville
  • Queensland Country Bank Stadium
  • Catholic Diocese of Townsville
  • Castle Hill
  • The Strand Beach
  • Magnetic Island Ferry Terminal
  • Strand Waterpark
  • Queens Gardens
  • Townsville Entertainment & Convention Centre
  • Strand Park
  • Townsville, QLD (TSV)
  • ReefHQ
  • Reid Park Street Circuit