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Pacific Palace Hotel

Hotel

Jl. Duyung, Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau 29444, 29432, Indonesia

Hotel Name

Pacific Palace Hotel

City

Batam Island

Rating

Check In

Mon, 14 Sep 2026

Check Out

Tue, 15 Sep 2026

Nights

1 Night

Guests

2 Adults

Available Rooms

Checking rooms and rates…

About Pacific Palace Hotel

Modelled after a cruise ship, Pacific Palace Hotel features an indoor pool and hot tub. A fitness centre and spa are also offered. The hotel also has karaoke rooms and a night club. Pacific Palace Hotel is a 5-minute drive from Harbour Bay Ferry Terminal and Nagoya shopping area. Hang Nadim International Airport is a 35-minute drive away. All rooms are air conditioned and come with a minibar and tea/coffee-making facilities. A safety deposit box and hairdryer are provided. A business centre and tour desk are available to assist guests with their work and travel needs. Ticketing services and a 24-hour front desk are offered. The hotel has a children’s pool. Guests can enjoy a selection of Western, Asian and local food at Pacific Hotels coffee shop, Athena’s Restaurant. Other dining options include Golden Palace Chinese Restaurant, Neptune Lounge, and the outdoor Pacific Food Court, which serves seafood. 24-hour room service is available.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.

Amenities & Facilities

94 listed by the property, grouped for reading. Everything the hotel published appears below.

Pool, spa & fitness 19

  • Fitness
  • Fitness/spa locker rooms
  • Fitness centre
  • Fitness facilities
  • Full-service spa
  • Hot tub/jacuzzi
  • Indoor pool
  • Indoor pool (all year)
  • Massage
  • Number of hot tubs - 2
  • Number of poolside bars - 1
  • Pool Bar
  • Sauna
  • Spa/wellness packages
  • Spa and wellness centre
  • Spa Facilities
  • Spa services on site
  • Steam room
  • Swimming pool

Health & safety 14

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Cashless payment available
  • Contactless check-in/check-out
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and key areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against coronavirus

Services 12

  • ATM/banking
  • ATM/cash machine on site
  • Concierge service
  • Concierge services
  • Currency exchange
  • Dry cleaning
  • Dry cleaning/laundry service
  • Laundry
  • Laundry facilities
  • Luggage storage
  • Tour desk
  • Tours/ticket assistance

Internet & business 10

  • Business center
  • Business centre
  • Fax/photocopying
  • Free WiFi
  • Free wired Internet
  • Internet services
  • Meeting/banquet facilities
  • Meeting rooms
  • Wifi
  • Wifi available in all areas

Parking & transport 8

  • Airport transportation (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free parking
  • Free self parking
  • Parking
  • Parking on site
  • Shopping center shuttle (surcharge)
  • Valet parking

Food & drink 6

  • Bar
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Number of bars/lounges - 1
  • Restaurant
  • Room service

In the room 5

  • Air conditioning
  • Non-smoking rooms
  • Safe-deposit box at front desk
  • Safety Deposit Box
  • Soundproof rooms

Accessibility 3

  • Elevator
  • Lift
  • Wheelchair accessible parking

Family 3

  • Children's pool
  • Family rooms
  • Kids' pool

More facilities 14

  • 24-hour front desk
  • 24-hour security
  • Banquet hall
  • Electric vehicle charging station
  • Face masks for guests available
  • Grocery/convenience store
  • Health club
  • Karaoke
  • Nightclub
  • Nightclub/dj
  • Smoke-free property
  • Table tennis
  • Thermometers for guests provided by property
  • Yoga classes

Contact & Location

AddressJl. Duyung, Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau 29444, 29432, Batam Island, Indonesia
Telephone+62 778 421111
Emailreserve@pacificpalacehotel.com
Websitepacificpalacehotel.com
Open in Maps

Around the hotel 20

  • Mega Mall
  • Batam Centre
  • Batam Centre Ferry Terminal
  • Batam Center Shopping Area
  • Batam Polytechnic
  • Maha Vihara Duta Maitreya Buddhist Temple
  • Maha Vihara Duta Maitreya Temple
  • Mega Legenda
  • Kepri Mall
  • Panbil Nature Reserve
  • Nagoya Hill Mall
  • BCS Mall
  • Grand Batam Mall
  • Batam Batu Besar (BTH-Hang Nadim)
  • Harbour Bay Ferry Terminal
  • South Links Country Club
  • Ocarina Park
  • Miniature House Indonesia
  • One Batam Mall
  • Museum Batam Raja Ali Haji