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Doubletree By Hilton Surabaya

Hotel

Jl. Tunjungan No.12, Genteng, Kec. Genteng, Surabaya, Jawa Timur 60275, Indonesia

Hotel Name

Doubletree By Hilton Surabaya

City

Surabaya

Rating

Check In

Tue, 15 Sep 2026

Check Out

Wed, 16 Sep 2026

Nights

1 Night

Guests

2 Adults

Available Rooms

Checking rooms and rates…

About Doubletree By Hilton Surabaya

Hotel Overview: Nestled in the vibrant heart of Surabaya, DoubleTree by Hilton Surabaya stands as a beacon of luxury and sustainability. The hotel's modern architectural design harmoniously blends with eco-friendly practices, ensuring a minimal environmental footprint while providing top-tier service. Its strategic location offers unparalleled access to the city's business and entertainment districts.

Accommodations: DoubleTree by Hilton Surabaya caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 310 elegantly appointed guestrooms. Each room at DoubleTree by Hilton Surabaya is a haven of luxury, featuring plush Select Comfort beds and panoramic views of the bustling city or serene hotel gardens. Rooms are equipped with state-of-the-art amenities including high-speed Wi-Fi, smart TVs, and minibars. The marble bathrooms come with premium toiletries, enhancing the luxurious feel of each stay.

Amenities: DoubleTree by Hilton Surabaya offers an array of exclusive amenities including a well-appointed business center, valet parking services, private cabana rentals near the pool area, and VIP services such as personal butler and limousine hire. The concierge desk is available to assist with any requests to ensure a memorable and hassle-free experience.

Dining Options: Indulge in culinary excellence at our on-site restaurants including 'The Orchard', serving an eclectic mix of local and international dishes prepared by Michelin-starred chefs. Experience rooftop dining with breathtaking views at 'Skyline Terrace', or enjoy our exclusive wine pairing dinners at 'Vine Room'. Room service is available around the clock for private dining experiences.

Nearby Location & Transportation: The hotel is conveniently located 22 kilometers from Juanda International Airport and just 5 kilometers from Gubeng Train Station. This prime location provides easy access to major transportation hubs.

Nearby Attractions:

  • Tunjungan Plaza - 0.6 km: A premier shopping destination offering various international brands.
  • Surabaya Zoo - 4 km: Explore diverse wildlife in one of the oldest zoos in Southeast Asia.

Wellness And Activities: Rejuvenate your senses at our luxurious spa offering signature treatments like aromatherapy massages and hydrotherapy sessions. Stay active with state-of-the-art fitness equipment or join one of our yoga classes overlooking the cityscape. The outdoor pool area provides a tranquil retreat for relaxation or aqua aerobics classes.

Policies & Check-In Instructions:

  • Check-in time starts at 3 PM
  • Valid government-issued identification is required upon check-in
  • Pets are not allowed within hotel premises

Summary: Experience unrivaled luxury at DoubleTree by Hilton Surabaya - perfect for both business travelers and vacation seekers looking for comfort, exclusivity, and convenience in Indonesia's thriving city center.


Property Registration Number: 9120119040489
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.

Amenities & Facilities

161 listed by the property, grouped for reading. Everything the hotel published appears below.

Parking & transport 22

  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Airport transportation (surcharge)
  • Bicycle rental
  • Bicycle rentals on site
  • Car hire
  • Free area shuttle
  • Free self parking
  • Free shopping center shuttle
  • Limo or Town Car service available
  • Parking
  • Parking garage
  • Parking on site
  • Private parking
  • Secured parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Shuttle service (free)
  • Valet parking
  • Valet parking (surcharge)

Accessibility 17

  • Accessible train station shuttle
  • Braille or raised signage
  • Facilities for disabled guests
  • Lift
  • No accessible shuttle
  • No elevator (single level property)
  • Number of accessible parking spaces - 1
  • Valet for wheelchair-equipped vehicle
  • Visual aids: Braille
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair accessible
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchairs available on site

Pool, spa & fitness 14

  • 24-hour fitness facilities
  • Fitness
  • Fitness centre
  • Fitness facilities
  • Free newspapers in lobby
  • Number of outdoor pools - 1
  • Number of poolside bars - 1
  • Outdoor pool
  • Outdoor pool (all year)
  • Pool Bar
  • Sauna
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming pool toys

Food & drink 14

  • Bar
  • Breakfast available (surcharge)
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee/tea in common areas
  • Coffee house on site
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Restaurant
  • Room service
  • Snack bar/deli
  • Wine/champagne

Services 14

  • ATM/banking
  • ATM/cash machine on site
  • Concierge service
  • Concierge services
  • Daily housekeeping
  • Dry cleaning
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Ironing service
  • Laundry
  • Laundry facilities
  • Luggage storage
  • Tour desk
  • Tours/ticket assistance

Health & safety 13

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Cashless payment available
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against coronavirus

Internet & business 10

  • Business center
  • Business centre
  • Computer station
  • Fax/photocopying
  • Free WiFi
  • Internet services
  • Meeting/banquet facilities
  • Number of meeting rooms - 16
  • Wifi
  • Wifi available in all areas

In the room 8

  • Air conditioning
  • Change of towels (on request)
  • Non-smoking rooms
  • Non-smoking throughout
  • Safe-deposit box at front desk
  • Safety Deposit Box
  • Soundproof rooms
  • Terrace

Family 7

  • Children's club (free)
  • Children's playground
  • Children's pool
  • Family rooms
  • Kids' club
  • Kids' pool
  • Playground on site

More facilities 42

  • 24-hour front desk
  • 24-hour health club
  • 24-hour security
  • Arcade/game room
  • Auditory guidance
  • Banquet hall
  • CCTV in common areas
  • CCTV outside property
  • Change of bed sheets (on request)
  • Cooking class
  • Designated smoking area
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Face masks for guests available
  • Fire extinguishers
  • Fruits
  • Higher level toilet
  • Hosted evening meal
  • Hosted evening meal (reserve)
  • Infant/toddler toys
  • Key access
  • Kid meals
  • Lower bathroom sink
  • Multilingual staff
  • Nightclub/dj
  • Outdoor furniture
  • Private check-in/check-out
  • Security alarm
  • Shallow end
  • Shared lounge/TV area
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Smoke-free property
  • Smoke alarms
  • Special diet menus (on request)
  • Stair-free path to entrance
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Visual aids: Tactile signs
  • Wedding services
  • Well-lit path to entrance

Contact & Location

AddressJl. Tunjungan No.12, Genteng, Kec. Genteng, Surabaya, Jawa Timur 60275, 60275, Surabaya, Indonesia
Telephone+62 31 98588888
Open in Maps

Around the hotel 19

  • Tunjungan Plaza
  • Joko Dolog Statue
  • Grahadi
  • Surabaya Youth Center
  • Sharp Bamboo Monument
  • Balai Pemuda
  • BG Junction
  • Taman Hiburan Rakyat
  • Grand City Surabaya
  • Old City
  • Masjid al Akbar
  • Surabaya (SUB-Juanda)
  • Cheng Hoo Mosque
  • Gereja Perawan Maria Tak Berdosa
  • Surabaya Grand Mosque
  • Heroic Monument
  • Arab Quarter
  • Dyandra Convention Center Surabaya
  • Hero Monument and November 10th Museum