Shangri-La Surabaya
JL. May. Jend. Sungkono 120, Surabaya, 60256, Indonesia
Hotel Name
Shangri-La Surabaya
City
Surabaya
Rating
Check In
Tue, 15 Sep 2026
Check Out
Wed, 16 Sep 2026
Nights
1 Night
Guests
2 Adults
Available Rooms
Live rates from the supplier for 1 night, 1 room. Each price is the total for the whole stay, including taxes and fees.
Checking rooms and rates…
About Shangri-La Surabaya
Hotel Overview: Shangri La Hotel Surabaya sets itself apart with its commitment to eco-friendly practices, breathtaking architectural design, and prime location in the heart of Surabaya's business district. The hotel has been recognized for its award-winning services and sustainable initiatives, providing a luxurious yet responsible travel experience.
Accommodations: Shangri La Hotel Surabaya caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 368 elegantly appointed guestrooms. Each room at Shangri La Hotel Surabaya offers a sanctuary of luxury. Guests can choose from deluxe rooms to expansive suites, each featuring plush bedding, marble bathrooms, and modern conveniences like Wi-Fi and flat-screen TVs. Premium rooms offer balconies with stunning views of the city or lush hotel gardens. Exclusive toiletries and minibars enhance the opulent feel of each space.
Amenities: The hotel offers an array of top-tier amenities including concierge service, valet parking, private cabana rentals by the pool, a well-equipped business center, and VIP services such as personal butler attention and limousine rentals.
Dining Options: The Shangri La Hotel boasts five exquisite dining venues including JAMOO for international cuisine, a specialty Italian restaurant with rooftop dining options overseen by a Michelin-starred chef. Signature dishes from around the globe are served alongside exclusive wine pairings. Room service is available 24/7.
Nearby Location & Transportation: Located just 20 kilometers from Juanda International Airport and close to major train stations, Shangri La Hotel Surabaya offers easy access to the city's main transport hubs. The hotel's central location is ideal for both leisure and business travelers.
Nearby Attractions:
- Ciputra World Mall - 1.9 km: A premier shopping destination offering luxury brands and dining options.
- Surabaya Town Square - 2.1 km: This vibrant area features entertainment venues and cultural experiences.
Wellness And Activities: Dedicated to wellness and relaxation, the hotel features a state-of-the-art spa offering signature treatments like hydrotherapy massages alongside traditional therapies. A serene fitness center equipped with modern facilities hosts yoga classes that offer rejuvenation amidst tranquil settings.
Policies & Check-In Instructions:
- Guests must present government-issued photo ID along with credit card or cash deposit at check-in for incidental charges
- Special requests are subject to availability upon check-in
- 'No pet' policy applies
Summary: Shangri La Hotel Surabaya epitomizes luxury in an urban setting catering to families,...
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & Facilities
213 listed by the property, grouped for reading. Everything the hotel published appears below.
Pool, spa & fitness 30
- Conference space
- Conference space size (feet) - 17255
- Conference space size (meters) - 1603
- Fitness
- Fitness/spa locker rooms
- Fitness centre
- Fitness facilities
- Free pool cabanas
- Full-service spa
- Hot tub/jacuzzi
- Massage
- Number of hot tubs - 1
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Outdoor pool
- Outdoor pool (all year)
- Parking (limited spaces)
- Pool Bar
- Pool sun loungers
- Pool umbrellas
- Sauna
- Spa/wellness packages
- Spa and wellness centre
- Spa Facilities
- Spa lounge/relaxation area
- Spa treatment room(s)
- Steam room
- Sun loungers or beach chairs
- Sun terrace
- Swimming pool
Food & drink 20
- Bar
- Barber/beauty shop
- Breakfast available (surcharge)
- Breakfast in the room
- Breakfast takeaway containers
- Coffee/tea in common areas
- Comprehensive food waste policy
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Kid-friendly buffet
- Locally-sourced food on site (80% or more)
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Organic food
- Picnic area
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Vegetarian breakfast available
Accessibility 18
- Accessible parking
- Elevator
- Facilities for disabled guests
- Lift
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair accessible path of travel
- Wheelchairs available on site
Services 18
- ATM/banking
- ATM/cash machine on site
- Concierge service
- Concierge services
- Currency exchange
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Gift shops or newsstand
- Housekeeping on request
- Humane animal treatment
- Invoice provided
- Ironing service
- Laundry
- Laundry facilities
- Luggage storage
- Tour desk
- Tours/ticket assistance
Parking & transport 17
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Car hire
- Electric car charging station
- Free area shuttle
- Free parking
- Free self parking
- Limo or Town Car service available
- Parking
- Parking on site
- Shuttle service
- Shuttle service (additional charge)
- Shuttle service (free)
- Valet parking
- Valet parking (surcharge)
Health & safety 15
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- Contactless check-in/check-out
- First aid kit available
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Internet & business 9
- Business center
- Conference center
- Fax/photocopying
- Free WiFi
- Internet services
- Meeting/banquet facilities
- Number of meeting rooms - 14
- Wifi
- Wifi available in all areas
Family 7
- Children's club (free)
- Children's playground
- Children's pool
- Kids' club
- Kids' outdoor play equipment
- Kids' pool
- Playground on site
In the room 7
- Air conditioning
- Change of towels (on request)
- Eco-friendly toiletries
- Non-smoking rooms
- Safe-deposit box at front desk
- Safety Deposit Box
- Terrace
Nearby 5
- Golfing nearby
- Lifeguard on site
- Tennis lessons on site
- Tennis on site
- Yoga classes/instruction on site
More facilities 67
- 24-hour front desk
- 24-hour security
- Allergy-free room
- At least 80% of all lighting comes from LEDs
- Ballroom
- Banquet hall
- Biodegradable/compostable stirrers
- Biodegradable/compostable straws
- CCTV in common areas
- CCTV outside property
- Change of bed sheets (on request)
- Comprehensive recycling policy
- Designated smoking area
- Designated smoking areas
- Double-glazing on all windows
- Eco-friendly cleaning products provided
- Emergency cord in bathroom
- Energy-saving switches
- Express check-in
- Express check-in/check-out
- Express check-out
- Face masks for guests available
- Fire extinguishers
- Foot bath
- Games room
- Garden
- Golf course (within 3 km)
- Guest education on local ecosystems and culture
- Hair salon
- Handrails in stairways
- Health club
- Key card access
- LED light bulbs
- Live music/performance
- Movie nights
- Multilingual staff
- Nightclub
- Nightclub/dj
- No single-use plastic soda bottles
- No single-use plastic stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Outdoor tennis courts - 3
- Packed lunches
- Porter/bellhop
- Recycling
- Reusable cups only
- Reusable tableware only
- Security alarm
- Shallow end
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Smoke alarms
- Sun umbrellas
- Tennis Court
- Tennis equipment
- Toilet with grab rails
- Trouser press
- Vegan menu options available
- Vegetable garden
- Vegetarian menu options available
- Visual alarms in hallways
- Water-efficient showers only
- Water dispenser
- Water slide
- Waterslide
- Wedding services
- Well-lit path to entrance
Contact & Location
Around the hotel 17
- Tunjungan Plaza
- Joko Dolog Statue
- Grahadi
- Sharp Bamboo Monument
- Korea Park
- Surabaya (SUB-Juanda)
- Taman Bungkul
- Surabaya Zoo
- Monument Of Suroboyo
- Mpu Tantular Museum
- House of Sampoerna
- Lapangan Thor Stadium
- Surabaya Town Square
- Royal Plaza Surabaya
- Al-Akbar Mosque
- Ciputra World Mall
- Dyandra Convention Center Surabaya