Skip to content
Mumineen Travel Portal

The Westin Surabaya

Hotel

Pakuwon Mall, Jl Puncak Indah L, Surabaya, 60216, Indonesia

Hotel Name

The Westin Surabaya

City

Surabaya

Rating

Check In

Tue, 15 Sep 2026

Check Out

Wed, 16 Sep 2026

Nights

1 Night

Guests

2 Adults

Available Rooms

Checking rooms and rates…

About The Westin Surabaya

Hotel Overview: The Westin Surabaya stands out with its commitment to luxury sustainability and a prime location adjacent to the citys largest shopping mall. The hotel features eco-friendly practices a modern architectural design that incorporates local cultural elements and has received numerous accolades for its service excellence.

Accommodations: The Westin Surabaya caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 204 elegantly appointed guestrooms. Each room at The Westin Surabaya epitomizes comfort and luxury featuring premium bedding marble bathrooms and balconies offering panoramic views of the city or tranquil gardens. In-room amenities include high-speed Wi-Fi flat-screen TVs with international channels minibars stocked with gourmet snacks and beverages. Guests can choose from deluxe rooms spacious suites or the exclusive Presidential Suite which offers additional luxuries such as designer toiletries and a private lounge access.

Amenities: Guests at The Westin Surabaya enjoy top-tier amenities including concierge services valet parking private cabana rentals beside the outdoor pool. A full-service business center caters to corporate travelers while VIP services such as limousine rentals are readily available.

Dining Options: Dine at any of our exquisite venues including Magnolia which specializes in Asian cuisine with signature dishes available all day. For an exceptional experience visit our rooftop restaurant where chefs serve international delicacies against stunning skyline views. Wine pairings and tasting menus are also featured alongside comprehensive breakfast options.

Nearby Location & Transportation: The hotel is conveniently located just 20 kilometers from Juanda International Airport and is within easy reach of both Gubeng Train Station and major highways.

Nearby Attractions:

  • Surabaya Zoo - 7 km A diverse range of exotic animals in naturalistic habitats.
  • Tunjungan Plaza - 9 km One of Southeast Asias largest shopping destinations offering luxury brands.

Wellness And Activities: Our spa sanctuary offers unique treatments like aromatherapy massages or hydrotherapy sessions enhancing relaxation amid serene ambiance. A well-equipped fitness center along with yoga classes ensures guests maintain their wellness regimes during their stay.

Policies & Check-In Instructions:

  • Check-in begins at 3 PM; please present identification along with your booking confirmation upon arrival.
  • Non-smoking policy applies throughout the hotel premises
  • Pets are not allowed except for service animals

Summary: Nestled beside Pakuwon Mall in bustling Surabaya The Westin promises an unparalleled experience highlighting its sustainable initiatives plush accommodations extensive wellness facilities first-class dining options ideal for families business travelers or luxury seekers alike.


Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.

Amenities & Facilities

191 listed by the property, grouped for reading. Everything the hotel published appears below.

Pool, spa & fitness 29

  • 24-hour fitness facilities
  • Back massage
  • Conference space
  • Conference space size (feet) - 89082
  • Conference space size (meters) - 8276
  • Couples massage
  • Fitness
  • Fitness centre
  • Foot massage
  • Full-service spa
  • Full body massage
  • Hand massage
  • Head massage
  • Health or beauty spa nearby
  • Massage
  • Massage chair
  • Neck massage
  • Number of outdoor pools - 3
  • Outdoor pool
  • Outdoor pool (all year)
  • Pool Bar
  • Spa/wellness packages
  • Spa and wellness centre
  • Spa Facilities
  • Spa lounge/relaxation area
  • Spa treatment room(s)
  • Sun loungers or beach chairs
  • Sun terrace
  • Swimming pool

Accessibility 22

  • Accessible airport shuttle
  • Accessible parking
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Elevator
  • Elevator door width (centimeters) - 140
  • Elevator door width (inches) - 55
  • Facilities for disabled guests
  • Lift
  • No accessible shuttle
  • Number of accessible parking spaces - 3
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Parking & transport 17

  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Airport transportation (surcharge)
  • Bicycle on site
  • Bicycle rentals on site
  • Covered parking
  • Free parking
  • Parking
  • Parking on site
  • Secured parking
  • Self parking (surcharge)
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Valet parking (surcharge)

Food & drink 15

  • Bar
  • Breakfast available (surcharge)
  • Breakfast in the room
  • Breakfast takeaway containers
  • Comprehensive food waste policy
  • Couples/private dining
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Kid-friendly buffet
  • Number of bars/lounges - 1
  • Restaurant
  • Room service
  • Snack Bar
  • Vegetarian breakfast available
  • Wine/champagne

Services 15

  • Concierge service
  • Concierge services
  • Daily housekeeping
  • Dry cleaning
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry facilities
  • Luggage storage
  • Pro shop
  • Reception hall
  • Shopping mall on site
  • Tours/ticket assistance

Health & safety 11

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Cashless payment available
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and key areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against coronavirus

Internet & business 11

  • Business centre
  • Computer station
  • Conference center
  • Fax/photocopying
  • Free WiFi
  • Internet services
  • Meeting/banquet facilities
  • Meeting rooms
  • Number of meeting rooms - 20
  • Wifi
  • Wifi available in all areas

Family 6

  • Children's club (free)
  • Children's pool
  • Family rooms
  • Kids' club
  • Kids' pool
  • Playground on site

In the room 5

  • Air conditioning
  • Change of towels (on request)
  • Non-smoking rooms
  • Safety Deposit Box
  • Soundproof rooms

Nearby 2

  • Golf driving range on site
  • Golf lessons available nearby

More facilities 58

  • 24-hour front desk
  • 24-hour security
  • Allergy-free room
  • At least 80% of all lighting comes from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable/compostable stirrers
  • CCTV in common areas
  • CCTV outside property
  • Change of bed sheets (on request)
  • Comprehensive recycling policy
  • Designated smoking area
  • Double-glazing on all windows
  • Emergency cord in bathroom
  • Energy-saving switches
  • Express check-in/check-out
  • Face masks for guests available
  • Fire extinguishers
  • Foot bath
  • Fruits
  • Golf caddy
  • Golf cart
  • Golf clubs (equipment)
  • Golf course (within 3 km)
  • Golf lessons with a pro
  • Happy hour
  • Indoor play area
  • Key access
  • Key card access
  • Kid meals
  • LED light bulbs
  • Live music/performance
  • Multilingual staff
  • Nightclub/dj
  • No single-use plastic stirrers
  • Outdoor furniture
  • Packed lunches
  • Personal trainer
  • Private check-in/check-out
  • Recycling
  • Rooftop garden
  • Security alarm
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Smoke-free property
  • Smoke alarms
  • Special diet menus (on request)
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Trouser press
  • Vegan menu options available
  • Vegetable garden
  • Vegetarian menu options available
  • Walkway to water
  • Water-efficient showers only
  • Wedding services
  • Well-lit path to entrance
  • Yoga classes

Contact & Location

AddressPakuwon Mall, Jl Puncak Indah L, 60216, Surabaya, Indonesia
Telephone62-3199150001
Open in Maps

Around the hotel 17

  • Al-Akbar Mosque
  • Monument Of Suroboyo
  • Mpu Tantular Museum
  • BG Junction
  • Pakuwon Mall
  • Pakuwon Trade Center
  • Ciputra Golf Club
  • Ciputra World Mall
  • Dyandra Convention Center Surabaya
  • Surabaya (SUB-Juanda)
  • Surabaya Town Square
  • Surabaya Zoo
  • Taman Bungkul
  • House of Sampoerna
  • Joko Dolog Statue
  • Korea Park
  • Lapangan Thor Stadium