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Etéreo, Auberge Collection

Hotel

Paseo Kanai 16, Playa del Carmen, 77730, Mexico

Hotel Name

Etéreo, Auberge Collection

City

Playa del Carmen

Rating

Check In

Sun, 18 Oct 2026

Check Out

Mon, 19 Oct 2026

Nights

1 Night

Guests

2 Adults

Available Rooms

Checking rooms and rates…

About Etéreo, Auberge Collection

HeadLine : Near Virgen Beach

Location : With a stay at Etéreo, Auberge Collection in Playa del Carmen (Maroma), you ll be steps from Maroma Beach and Virgen Beach. This beach resort is 11.3 mi (18.2 km) from Quinta Avenida and 11.3 mi (18.2 km) from Playa del Carmen Main Beach.

Rooms : Make yourself at home in one of the 75 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Dining : Grab a bite at Itzam, one of the resort s 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

CheckIn Instructions :

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Instructions : Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.


Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.

Amenities & Facilities

159 listed by the property, grouped for reading. Everything the hotel published appears below.

Pool, spa & fitness 44

  • Back massage
  • Beach
  • Beachfront
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Couples massage
  • Fitness
  • Fitness/spa locker rooms
  • Fitness centre
  • Fitness classes
  • Fitness classes on site
  • Fitness facilities
  • Foot massage
  • Free beach cabanas
  • Full-service spa
  • Full body massage
  • Hand massage
  • Head massage
  • Hot tub/jacuzzi
  • Infinity pool
  • Massage
  • Neck massage
  • Number of beach bars - 1
  • Number of outdoor pools - 2
  • Outdoor pool
  • Outdoor pool (all year)
  • Pool Bar
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Pool with view
  • Private beach area
  • Sauna
  • Spa/wellness packages
  • Spa and wellness centre
  • Spa Facilities
  • Spa lounge/relaxation area
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sun loungers or beach chairs
  • Sun terrace
  • Swimming pool

Food & drink 14

  • Bar
  • Breakfast available (surcharge)
  • Breakfast in the room
  • Coffee/tea in common areas
  • Coffee house on site
  • Couples/private dining
  • Food and water bowls
  • Food can be delivered to guest accommodation
  • Mobile app for room service
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Restaurant
  • Room service
  • Wine/champagne

Health & safety 11

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Cashless payment available
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and key areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against coronavirus

Parking & transport 11

  • Airport shuttle
  • Airport shuttle (additional charge)
  • Car hire
  • Free parking
  • Free valet parking
  • Parking
  • Parking on site
  • Private parking
  • Secured parking
  • Shuttle service
  • Shuttle service (additional charge)

Services 10

  • ATM/cash machine on site
  • Concierge service
  • Concierge services
  • Daily housekeeping
  • Dry cleaning
  • Dry cleaning/laundry service
  • Invoice provided
  • Laundry
  • Luggage storage
  • Tour desk

Family 8

  • Babysitting/child services
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Family rooms
  • Kids' club
  • Kids' meals
  • Supervised childcare/activities (surcharge)

Nearby 8

  • Designer stores on site
  • Fishing nearby
  • Kayaking nearby
  • Minimarket on site
  • Sailing nearby
  • Snorkeling on site
  • Water sport facilities on site
  • Yoga classes/instruction on site

Internet & business 6

  • Free WiFi
  • Internet services
  • Meeting/banquet facilities
  • Number of meeting rooms - 1
  • Wifi
  • Wifi available in all areas

In the room 6

  • Air conditioning
  • Non-smoking rooms
  • Non-smoking throughout
  • Safe-deposit box at front desk
  • Safety Deposit Box
  • Terrace

Accessibility 3

  • Elevator
  • Lift
  • Wheelchair accessible – no

More facilities 38

  • 24-hour front desk
  • 24-hour security
  • Banquet hall
  • CCTV in common areas
  • Cooking class
  • Diving
  • Express check-in/check-out
  • Fire extinguishers
  • Firepit
  • Garden
  • Handrails in hallways
  • Handrails in stairways
  • Multilingual staff
  • Outdoor entertainment area
  • Outdoor fireplace
  • Outdoor furniture
  • Personal trainer
  • Pet-sitting services
  • Pet bowls
  • Pet grooming services
  • Pets allowed
  • Private check-in/check-out
  • Security alarm
  • Smoke-free property
  • Smoke alarms
  • Snorkelling
  • Special diet menus (on request)
  • Sun umbrellas
  • Temporary art galleries
  • Tennis Court
  • Tennis equipment
  • Themed dinner nights
  • Tour or class about local culture
  • Walking tours
  • Walkway to water
  • Wedding services
  • Well-lit path to entrance
  • Yoga classes

Contact & Location

AddressPaseo Kanai 16, 77730, Playa del Carmen, Mexico
Telephone+18557255333
Open in Maps

Getting here 2

  • Cozumel Intl. Airport (CZM)
  • Cancun Intl. Airport (CUN)

Around the hotel 17

  • Playa Xcalacoco
  • Gran Coyote Golf
  • Punta Esmeralda Beach
  • Playa 88
  • Guadalupe Church
  • Playa Avenida Colosio
  • 28 de Julio Square
  • El Camaleón Mayakoba Golf Course
  • Tres Rios Ecopark
  • Paradise Beach
  • Playa Paraiso Golf Course
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
  • El Manglar Golf Course
  • Maroma Beach
  • Virgen Beach
  • Nicklaus Design Golf Course
  • Chun-Zumbul (diving site)