RedLevel at Gran Melia Palacio de Isora - Adults Only
Hotel
Avenida Los Oceanos, C. la Jaquita, S/n, 38686, Santa Cruz de Tenerife, Alcalá, Spain
Hotel Name
RedLevel at Gran Melia Palacio de Isora - Adults Only
City
Alcala
Rating
Check In
Mon, 19 Oct 2026
Check Out
Tue, 20 Oct 2026
Nights
1 Night
Guests
2 Adults
Available Rooms
Filter
Live rates from the supplier for 1 night, 1 room. Each price is the total for the whole stay, including taxes and fees.
Checking rooms and rates…
About RedLevel at Gran Melia Palacio de Isora - Adults Only
Set on Alcalá’s oceanfront, Gran Meliá Palacio de Isora Resort & Spa has a large salt-water infinity pool with hydromassage area and offers direct access to the beach and natural seawater swimming pools. There are subtropical gardens and boutiques.
Each room or villa at Gran Meliá Palacio de Isora Resort & Spa has a terrace with ocean or garden views. The private bathrooms include a large bath, hydromassage shower as well as slippers and bathrobe.
There are 7 restaurants including Mediterranean, Italian, Japanese and international buffet with show-cooking. Guests have access to 8 different bars which include a piano bar, beach bar and lounge bar.
The hotel also offers Red Level for Families service which offers exclusive access to the Family Lounge and additional facilities in the Red Level Family rooms. RedLevel for Families also offers private breakfast area and that the Family Lounge has playstation.
Other facilities at the hotel include tennis and paddle courts, as well as a 24-hour gym, 3 freshwater swimming pools, including an adults only pool and separate children pool with a slide and a miniclub, and sunbathing areas. The children´s pool also includes a splash area.
Spa facilities includes a thermal circuit, massage services and a range of health and beauty treatments. Professional entertainment for all ages throughout the day. When travelling with dogs, please note that an extra charge of €80 per dog, per night applies. Maximum 2 dogs per room.
Please note that guests must present the credit card used to make the reservation on arrival.
When booking more than 9 rooms, different policies and additional supplements may apply.When booking half board, please note that drinks are not included.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & Facilities
226 listed by the property, grouped for reading. Everything the hotel published appears below.
Pool, spa & fitness 43
- 24-hour fitness facilities
- Access to nearby indoor pool
- Access to nearby outdoor pool
- Beach
- Beachfront
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Conference space
- Conference space size (feet) - 12917
- Conference space size (meters) - 1200
- Fitness
- Fitness/spa locker rooms
- Fitness centre
- Fitness classes
- Fitness classes on site
- Fitness facilities
- Full-service spa
- Hot tub/jacuzzi
- Infinity pool
- Massage
- Massage chair
- Number of beach bars - 1
- Number of indoor pools - 1
- Number of outdoor pools - 3
- Number of poolside bars - 2
- Number of spa tubs - 1
- Outdoor pool
- Outdoor pool (all year)
- Parking (limited spaces)
- Pool cabanas (surcharge)
- Pool sun loungers
- Pool umbrellas
- Private beach area
- Sauna
- Spa Facilities
- Spa lounge/relaxation area
- Spa services on site
- Spa treatment room(s)
- Steam room
- Sun loungers or beach chairs
- Sun terrace
- Swimming pool
Nearby 23
- Archery on site
- Boat tours nearby
- Fishing nearby
- Golfing nearby
- Golf lessons available nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Lifeguard on site
- Mountain biking nearby
- Padel court on site
- Parasailing nearby
- Pilates classes on site
- Sailing nearby
- Scooter/moped rentals nearby
- Scuba diving nearby
- Segway rental/tour on site
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Tennis lessons on site
- Tennis on site
- Volleyball on site
- Windsurfing nearby
- Yoga classes/instruction on site
Services 19
- ATM/banking
- ATM/cash machine on site
- Concierge service
- Concierge services
- Currency exchange
- Daily housekeeping
- Dry cleaning/laundry service
- Free reception
- Gift shops or newsstand
- Invoice provided
- Ironing service
- Laundry
- Laundry facilities
- Luggage storage
- Public transport tickets
- Reception hall
- Shopping on site
- Tour desk
- Tours/ticket assistance
Parking & transport 16
- Airport shuttle
- Airport shuttle (additional charge)
- Bicycle rentals nearby
- Car hire
- Covered parking
- Electric car charging station
- Free parking
- Free self parking
- Free valet parking
- Parking
- Parking garage
- Parking on site
- Private parking
- Self parking (surcharge)
- Shuttle service
- Valet parking
Accessibility 14
- Accessible parking
- Elevator
- Elevator door width (centimeters) - 130
- Elevator door width (inches) - 51
- Facilities for disabled guests
- Lift
- No accessible shuttle
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
Food & drink 14
- Bar
- Barber/beauty shop
- BBQ facilities
- Breakfast available (surcharge)
- Coffee/tea in common areas
- Food and water bowls
- Kid-friendly buffet
- Number of bars/lounges - 5
- Number of coffee shops/cafes - 1
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Wine/champagne
Internet & business 12
- Business center
- Business centre
- Computer station
- Fax/photocopying
- Free WiFi
- Internet services
- Meeting/banquet facilities
- Meeting rooms
- Number of meeting rooms - 14
- Number of meeting rooms - 15
- Wifi
- Wifi available in all areas
Family 8
- Babysitting/child services
- Babysitting or childcare (surcharge)
- Children's club (free)
- Children's playground
- Children's pool
- Family rooms
- Kids' club
- Supervised childcare/activities (surcharge)
In the room 8
- Air conditioning
- Eco-friendly toiletries
- Non-smoking rooms
- Safe-deposit box at front desk
- Safety Deposit Box
- Soundproof rooms
- Television in common areas
- Terrace
More facilities 69
- 24-hour front desk
- 24-hour security
- Adults Only
- Aerobics
- Arcade/game room
- Archery
- Ballroom
- Banquet hall
- Billiards
- Board games/puzzles
- Canoeing
- CCTV outside property
- Cycling
- Designated smoking area
- Diving
- Eco-friendly cleaning products used
- Electric vehicle charging station
- Emergency cord in bathroom
- Entertainment staff
- Evening entertainment
- Express check-in
- Express check-out
- Fire extinguishers
- Fishing
- Foot bath
- Fruits
- Garden
- Grey water recycling system
- Hair salon
- Happy hour
- Hiking
- Indoor play area
- Key access
- Key card access
- Library
- Live music/performance
- Live sport events (broadcast)
- Movie nights
- Multilingual staff
- Nature reserve
- Nightclub/dj
- Outdoor entertainment area
- Outdoor furniture
- Outdoor padel courts - 3
- Outdoor tennis courts - 2
- Personal trainer
- Pet bowls
- Pets allowed
- Porter/bellhop
- Private check-in/check-out
- Public Bath
- Recycling
- Renewable energy source - solar
- Smoke-free property
- Smoke alarms
- Special diet menus (on request)
- Splash pad
- Sun umbrellas
- Table tennis
- Tennis Court
- Tennis equipment
- Themed dinner nights
- Trouser press
- Turkish bath/Hammam
- Walkway to water
- Waterslide
- Wedding services
- Windsurfing
- Yoga classes
Contact & Location
AddressAvenida Los Oceanos, C. la Jaquita, S/n, 38686, Santa Cruz de Tenerife, 38686, Alcala, Spain
Telephone+34 922 86 90 00
Open in Maps
Getting here 1
- Tenerife South Airport (TFS)
Around the hotel 19
- Tenerife Beaches
- Playa Chica
- Ocean Explorer
- Los Gigantes Marina
- Arena Beach
- El Varadero
- Playa de Punta Blanca
- Alcala Beach
- Isla Baja
- Playa de Baja Larga
- Playa de los Topos
- Playa la Carrera
- Playa de los Tarajales
- La Gomera (GMZ)
- Playa San Juan
- Playa de Fonsalía
- Playa La Jaquita
- Centro Cultural Alcalá
- La Jaquita Beach