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Hotel Puerta America

Hotel

Avenida de America, 41 or, Corazón de María,10, Madrid, 28002, Spain

Hotel Name

Hotel Puerta America

City

Madrid

Rating

Check In

Tue, 3 Nov 2026

Check Out

Wed, 4 Nov 2026

Nights

1 Night

Guests

2 Adults

Available Rooms

Checking rooms and rates…

About Hotel Puerta America

Hotel Overview: Hotel Puerta America stands as a beacon of luxury and sustainability, blending eco-friendly practices with avant-garde design. This architectural marvel not only offers a prime location in Madrid's vibrant heart but also features award-winning services that underscore its commitment to excellence and environmental stewardship.

Accommodations: Hotel Puerta America caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 315 elegantly appointed guestrooms. Each of the 315 rooms at Hotel Puerta America is a testament to luxury, offering a variety of accommodations including standard rooms, suites, and executive floors. Guests can indulge in plush bedding, marble bathrooms with premium toiletries, and breathtaking views of the city skyline or serene gardens. Modern amenities such as high-speed Wi-Fi, flat-screen TVs, and fully stocked minibars enhance each stay, ensuring comfort and convenience.

Amenities: The hotel boasts an array of top-tier amenities including round-the-clock concierge services, valet parking, private cabana rentals by the exquisite outdoor pool, advanced business centers for corporate needs, and exclusive VIP services such as personal butler assistance and limousine hire.

Dining Options: Hotel Puerta America houses multiple dining venues including The Observatory Restaurant offering panoramic city views with international gourmet dishes. La Terraza del Casino presents Michelin-starred dining experiences under the guidance of famous chefs. Guests can enjoy diverse breakfast options at The Garden Buffet or indulge in exclusive wine pairings at Vinoteca.

Nearby Location & Transportation: Strategically located just 5 kilometers from Madrid-Barajas Airport and close to Chamartin Railway Station, Hotel Puerta America offers effortless access to Madrid's main transport hubs.

Nearby Attractions:

  • Prado Museum - 6 km: Home to one of Europe's finest art collections.
  • Santiago Bernabeu Stadium - 3 km: Iconic sports venue hosting Real Madrid matches.

Wellness And Activities: Unwind in our luxurious spa featuring an array of treatments from hydrotherapy to signature massages. The state-of-the-art fitness center offers personal training sessions alongside yoga classes set in calming environments. Our expansive pool area provides a tranquil oasis for relaxation or exercise.

Policies & Check-In Instructions:

  • Guests must present government-issued photo ID along with credit card for incidental charges during check-in.
  • Pets are not allowed within hotel premises.
  • Please observe quiet hours starting from 10 PM to ensure comfort for all guests.

Summary: Nestled in the heart of Madrid with easy access to major attractions like Prado Museum and Santiago Bernabeu Stadium; Hotel Puerta America caters primarily to luxury seekers including business travelers and families looking for exclusivity and premium facilities such as Michelin-starred restaurants


Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.

Amenities & Facilities

114 listed by the property, grouped for reading. Everything the hotel published appears below.

Food & drink 15

  • Bar
  • Breakfast available (surcharge)
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee house on site
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Mobile app for room service
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Restaurant
  • Room service
  • Snack Bar
  • Snack bar/deli
  • Wine/champagne

Health & safety 14

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Cashless payment available
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and key areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against coronavirus

Services 14

  • Concierge service
  • Concierge services
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry facilities
  • Luggage storage
  • Tour desk
  • Tours/ticket assistance

Pool, spa & fitness 10

  • Fitness
  • Fitness centre
  • Fitness facilities
  • Free newspapers in lobby
  • Number of poolside bars - 1
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Outdoor seasonal pool
  • Sun terrace
  • Swimming pool

Internet & business 9

  • Business center
  • Conference center
  • Fax/photocopying
  • Free WiFi
  • Free wired Internet
  • Internet services
  • Meeting/banquet facilities
  • Number of meeting rooms - 5
  • Wifi

In the room 9

  • Air conditioning
  • Heating
  • Non-smoking rooms
  • Non-smoking throughout
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Safety Deposit Box
  • Soundproof rooms
  • Terrace

Accessibility 7

  • Accessible parking
  • Elevator
  • Facilities for disabled guests
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible
  • Wheelchair accessible (may have limitations)

Parking & transport 7

  • Car hire
  • Long-term parking (surcharge)
  • Parking
  • Parking garage
  • Parking on site
  • Private parking
  • Self parking (surcharge)

Family 2

  • Babysitting/child services
  • Babysitting or childcare (surcharge)

More facilities 27

  • 24-hour front desk
  • 24-hour security
  • Allergy-free room
  • Banquet hall
  • CCTV in common areas
  • Designated smoking areas
  • Electric vehicle charging station
  • Express check-in
  • Express check-out
  • Face masks for guests available
  • Fire extinguishers
  • Fruits
  • Garden
  • Key card access
  • Library
  • Multilingual staff
  • Nightclub
  • Outdoor furniture
  • Packed lunches
  • Porter/bellhop
  • Security alarm
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Smoke alarms
  • Special diet menus (on request)
  • Thermometers for guests provided by property
  • Trouser press
  • Wedding services

Contact & Location

AddressAvenida de America, 41 or, Corazón de María,10, 28002, Madrid, Spain
Telephone+34917445400
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Getting here 1

  • Adolfo Suarez Madrid-Barajas Airport (MAD)

Around the hotel 23

  • National Archaeological Museum
  • Golden Mile
  • Calle de Alcalá
  • Paseo de la Castellana
  • Plaza de Colon
  • El Corte Inglés
  • WiZink Center
  • U.S. Embassy
  • Azca Financial District
  • Santiago Bernabéu Stadium
  • Sorolla Museum
  • National Auditorium of Music
  • La Caixa Foundation
  • Movistar Arena
  • Hospital Gregorio Maranon
  • Arturo Soria Plaza Shopping Center
  • San Camilo Hospital Quirón
  • Cuzco Square
  • ABC Serrano
  • Nuevo Teatro Alcala
  • Bernabéu Stadium
  • Parque de Berlin
  • Plaza de Olavide